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Got parking questions? We're here to help! Whether you're a passholder needing assistance with your parking code, making a reservation, or just want to know more about our parking policies, we've got you covered.

Season Passes are non-transferable and non-refundable. We get it—life happens. If a medical issue prevents you from skiing or riding, you can roll over the value of an unused pass to next winter's Season Pass.

We get it, plans change. Brighton lift tickets and lessons are non-refundable and non-transferable, but if things shift, we’re happy to offer e-vouchers that you can use for another purchase in our Online Store.

We know things can slip away on the mountain. If you’ve misplaced an item, use our Lost & Found form to tell us what you’re missing and how to reach you. Our team will keep an eye out and contact you if your item turns up.